2 Information about us
2.1 This site is operated by UK PaPa Logistics Limited (we, our or us). We are registered in England and Wales under company number 09989510. Our registered office is at 12 Kimpton Park Way C/O L205 Sutton SM3 9QS.
3 Information we may collect from you
3.1 We may collect and process the following data about you:
3.1.1 details of transactions you carry out through our website https://ukpapa.net (the Site) and of the fulfillment and services of your orders;
3.1.2 information that you provide by filling in forms on the Site, including, but not limited to, information provided at the time of requesting or subscribing to any service or becoming a registered user or if you enter any competition or promotion sponsored by us;
3.1.3 communications you send to us, for example, to report a problem with or submit a comment regarding the Site;
3.1.4 and details of your visits to the Site, including, but not limited to, traffic data, location data and the resources that you access.
4 IP addresses and cookies
4.1 We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
4.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. They help us to improve the Site and to deliver a better and more personalized service. They enable us to:
4.2.1 estimate our audience size and usage pattern;
4.2.2 store information about your preferences, and so allow us to customize the Site according to your individual interests;
4.2.3 speed up your searches;
4.2.4 and recognize you when you return to the Site.
5 How we process and store your information
5.1 For the purpose of the Data Protection Act 2018, the data controller is UK PaPa Logistics Limited.
5.2 The data that we collect from you is processed by staff who work either for us or one of our group companies or for one of our service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.
5.3 All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using secure sockets layer (SSL) technology. Where we have given you (or where you have chosen) a password which enables you to access certain features or parts of the Site, you are responsible for keeping this password confidential. You must not share the password with anyone.
5.4 When you proceed to the Checkout data relating to your order and your personal details will all pass to our server in an encrypted format. As an additional protection for you, our system is designed so that when using our website you are always safe in secure mode (https).
5.5 All payment transactions will be processed on our behalf by one of our payment providers such as Stripe. This means that your credit/debit card details are provided directly to your choice of payment provider and are never revealed to us. We do not store any of your financial details such as credit card numbers. Our payment providers operate a secure server to process your payment details. The payment provider encrypts your credit/debit card information and authorizes payment.
5.6 We recommend that you do not communicate your payment card details to anyone, including us, by email. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by email. Any such loss shall be entirely your responsibility.
5.7 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Remember to close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computer or use a computer in public places such as a library or internet café.
5.8 If you have any queries about security, please email us at: firstname.lastname@example.org
6 Transfers of your Personal Information Overseas
7 Uses made of your information
7.1 In order to carry out our obligations arising from any contracts entered into between you and us and, specifically, to fulfill your orders, we may pass on information held about you to our sub-contractors, including delivery service providers. Depending upon the requirements of your individual order, such third parties may be based and/or operate outside the EEA.
7.2 In addition, we use information held about you in the following ways:
7.2.1 to provide you with information, products or services that you request from us or which we feel may interest you, where you have indicated that you wish to be contacted for such purposes by post, email, SMS, telephone or other means of electronic communication;
7.2.2 to ensure that content from the Site is presented in the most effective manner for you and for your computer;
7.2.3 to allow you to participate in any interactive features of our services when you choose to do so;
7.2.4 and to notify you about changes to our services.
8 Disclosure of your information
8.1 We may disclose your personal information to any affiliated company within our group.
8.2 We may disclose your personal information to third parties:
8.2.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
8.2.2 if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
9 Your rights
9.1 The Site may, from time to time, contain hyperlinks to and from internet sites operated by other organizations. If you follow a hyperlink to any of these sites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to such sites.
10 Access to your information
10.1 The Data Protection Act 2018 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee not exceeding £10 to meet our costs in providing you with details of the information we hold about you.
11 How to contact us
by email at email@example.com;
by telephone on +44 (0) 2036375486 between the hours of 9:00am and 5:30pm; or
by writing to us at 12 Kimpton Park Way, L205, Sutton, SM3 9QS.